Terms & Conditions

Introduction

Welcome to Tallo Skin (“we,” “us,” “our”). By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our website or purchase our products.

Use of the Website

1. Eligibility: You must be at least 18 years old to use our website or make a purchase. By using our website, you represent and warrant that you meet this requirement.
2. Account Creation: To access certain features of our website, you may be required to create an account. You agree to provide accurate and complete information when creating an account and to update your information as necessary.
3. Account Security: You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

Product Information and Orders

1. Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, accurate, or error-free.
2. Pricing: All prices are listed in AUD unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct pricing errors at any time.
3. Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including availability, errors in pricing or product information, or issues identified by our fraud detection system.

Shipping and Returns

1. Shipping: We offer various shipping options. Shipping costs and delivery times vary based on the shipping method selected and the destination. We are not responsible for delays caused by shipping carriers.
2. Returns and Refunds: If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange, subject to our return policy (Shipping and returns tab). Returned products must be in their original condition (meaning: un-used, or opened) and packaging. Shipping costs for returns are the responsibility of the customer.

Intellectual Property

1. Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Tallo Skin or its content suppliers and is protected by intellectual property laws.
2. License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. Any unauthorised use of our website or its content is prohibited.

User Content

1. User Submissions: You may have the opportunity to post reviews, comments, or other content on our website. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display the content.
2. Prohibited Content: You agree not to post any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable. We reserve the right to remove any content that violates these terms.

Subscription Policy

By purchasing a subscription to our tallow skincare products, you agree to receive recurring orders every 4 or 6 weeks, depending on your selected frequency. Payments will be processed automatically through our subscription platform, Recharge.

You will receive an email confirmation upon subscribing and a reminder before each renewal. Subscriptions can be modified or canceled at any time through your account, with no hidden fees or long-term commitments.

For any inquiries, please contact us at hello@talloskin.com.au

Disclaimer of Warranties

Our products are provided "as is" without any warranties, express or implied. We do not warrant that our products will meet your expectations or that any issues will be corrected. We disclaim all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, Tallo Skin shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability to you for any claims arising from your use of our website or products is limited to the amount you paid for the products.

Indemnification

You agree to indemnify and hold Tallo Skin harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our website or products or your violation of these terms.

Governing Law

These terms and conditions are governed by the laws of Australia, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of Australia.

Changes to These Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these terms and conditions, please contact us at hello@talloskin.com.au