Got questions? We've got answers! Check out some of the most common questions our customers ask before investing in themselves 💛
Need Help?
Need help right away? Click the button below to chat live with our Customer Service team!
If we're offline, no worries—just shoot us an email at hello@talloskin.com.au and we’ll get back to you within 24 hours!
Product & Ingredients
What is Tallow?
Beef tallow is rendered suet fat from cattle, valued for its high lipid content and rich nutrient profile, making it an excellent moisturiser for the skin. Grass-fed and finished tallow is particularly beneficial, as it boasts a higher concentration of omega-3 fatty acids and antioxidants, supporting better skin health. Additionally, cattle raised on a grass diet enjoy improved welfare and contribute to more sustainable farming practices, reducing environmental impact. This purity—free from hormones and antibiotics—ensures a cleaner, safer product, making grass-fed tallow an ideal choice for holistic skincare.
What are the benefits of using tallow skincare products?
Our tallow-based skincare products are uniquely formulated to harness the rich benefits of tallow, which is abundant in essential fatty acids and vitamins A, D, E, and K. These nutrients are vital for deeply nourishing and protecting the skin. Tallow closely mimics the skin’s natural oils, providing superior hydration, repairing the skin barrier, and promoting a healthy, radiant glow.
What do tallow skincare products smell like?
Our tallow undergoes a gentle wet rendering process to achieve a high-quality, cosmetic-grade standard, resulting in a subtle, natural scent with a hint of nuttiness. After application, this mild aroma gradually fades, leaving skin feeling soft and rejuvenated. Our Organic Jojoba Oil has an earthy scent to it which will come out more in the whipped tallow cream. For those preferring a scented option, we offer two lightly scented tallow creams Calm & Zest, or you can choose our Skin tallow cream and customise it with your preferred essential oils for a personalised scent experience.
Is tallow suitable for all skin types?
Indeed, tallow is highly suitable for all skin types, including sensitive skin like eczema and psoriasis. Its natural composition helps balance oil production and soothes irritation, making it an excellent choice for anyone seeking to maintain a healthy skin barrier & keep skin well-nourished. Our products are crafted to cater to diverse skin needs with utmost efficacy.
How is your tallow sourced and produced?
At Tallo Skin, we prioritise quality and sustainability. We support our organic regenerative Aussie Farmers along the South Coast in NSW. We know them by name and how much love they pour into their land and cattle...ensuring the highest standards of animal welfare and environmental care. We render the suet at a low temperature to preserve the integrity of the fatty acids and nutrients. Thanks to its naturally long shelf life, our tallow requires no added preservatives or chemicals, maintaining its pure and natural state. After undergoing a gentle purifying process with flitered water, our tallow is then blended with 100% organic jojoba oil, along with any botanicals used in our scented range.
Is Tallo Skin committed to sustainability and ethical practices
Yes, at Tallo Skin, sustainability and ethical sourcing are our priorities. Our organic tallow is derived as a byproduct of the meat industry, ensuring minimal waste. We adhere to a strict policy of never testing on animals, aiming to create products that promote both personal well-being and environmental responsibility. Also our packaging is 100% recyclable and made out of glass - Check out our blog on why we don't use aluminum tins like other brands.
Are your ingredients organic?
At Tallo Skin, we believe the best skincare comes straight from nature. We prioritize using organic ingredients whenever possible, including our premium beef suet. When an organic option isn’t available, we ensure every ingredient is sustainably and locally sourced to maintain our commitment to purity and environmental care.
We’re deeply passionate about sourcing the highest-quality tallow ethically and locally. Our 100% grass-fed, grass-finished beef tallow comes from trusted Australian farmers who never use antibiotics or added hormones. This means every jar of Tallo Skin cream is packed with pure, natural goodness your skin will love.
Can your Tallow Cream be used during pregnancy and postpartum?
Looking for a natural way to care for your skin during life’s big transitions? Our Tallow Cream is a versatile go-to for nourishing and soothing skin. From calming the discomfort of tight, itchy bellies to hydrating dry lips or cracked nipples, it’s designed to support your skin when it needs extra love.
Hormonal breakouts? No problem. Tallow’s unique combination of fatty acids and fat-soluble vitamins helps restore balance and nurture your skin—without any hidden toxins.
Of course, while we’re passionate about skin health, we’re not medical experts. If you have specific concerns, it’s always a good idea to check in with a healthcare professional.
How long will my Tallow Cream last?
Did you know our Tallow Cream has an impressive shelf life without relying on harmful preservatives or chemical emulsifiers? These unnecessary additives are often linked to hormone and endocrine disruption, so we leave them out entirely.
Thanks to the natural stability of our high-quality ingredients, your Tallow Cream will stay fresh for up to 6 months after opening—just store it in a cool, dry place to keep it at its best.
Unlike many plant-based oils that spoil quickly due to their high polyunsaturated fat content, tallow is naturally more shelf-stable. Plus, our tallow retains its beneficial properties, unlike plant oils that can lose antioxidants during high-heat refining.
When should I use Tallow Cream in my skincare routine?
Our Tallow Cream is an emollient with occlusive properties, making it perfect for locking in moisture as the final step of your morning or evening skincare routine. For the best results, apply it to clean, slightly damp skin to help seal in hydration.
After cleansing, when your skin still feels dewy, take a small amount of Tallow Cream—just a little is enough! Spread it evenly across your face or body for balanced, nourishing coverage. A little truly goes a long way, leaving your skin soft, hydrated, and glowing.
Orders, Shipping & Sustainability
Do you offer free shipping?
Yes! We offer FREE shipping Australia-wide on all orders over $80.
How long will my order take to arrive?
Orders are processed within 1 business day. Standard shipping within Australia typically takes 2–7 business days, depending on your location.
Is your packaging earth conscious?
Yep! Every single piece of the packaging and shipping materials is either recyclable or biodegradable 💛
Do you offer international shipping?
Currently, we only ship too Australia, New Zealand & USA. Stay tuned for updates as we expand!
What is your return policy?
Thank you for choosing our products! Your satisfaction is of utmost importance to us. However, due to the unique nature of our organic and seasonal ingredients, all sales are considered final and not eligible for returns due to hygiene reasons.
What happens if I order a pre-order item and an in-stock item together?
If your order contains both pre-order and in-stock items, your entire order will be shipped once the pre-order item is back in stock. This ensures everything arrives together in one package. If you’d prefer to receive your in-stock items sooner, we recommend placing separate orders. Thank you for your understanding.
What are your shipping costs?
Shipping is calculated at check out 💛
Do you offer local pickup?
Currently, we don’t offer a local pickup option. However, if this becomes available in the future, we’ll be sure to let you know and make it accessible. Stay tuned!